Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions2025-10-14T16:13:10+00:00

Frequently Asked Questions

Got questions? You’re not alone. We’ve gathered the most common queries UK SMEs ask us about hiring through SA Konexion, from costs and roles to contracts and support, so you can get clear answers before getting started.

Didn’t find what you were looking for? Get in touch with our team and we’ll be happy to answer your questions and guide you through the process.

Who do I contract with?2025-10-05T15:48:18+00:00

You contract with SA Konexion Ltd based in the UK.

Do I lose control of my staff?2025-10-05T20:37:49+00:00

Not at all. You manage their work exactly as if they were in your own office. We simply handle HR, payroll, and compliance as your Employer of Record (EOR).

How do you ensure quality?2025-10-05T20:38:26+00:00

We carefully screen every candidate, and you conduct the final interview and approval before hiring.

Why not just hire in the UK?2025-10-05T20:38:46+00:00

UK salaries are significantly higher, and the talent pool is limited. In South Africa, you’ll find skilled, English-speaking professionals in the same time zone – typically for 45–65% less once all costs are included.

How long does hiring take?2025-10-05T20:39:13+00:00

Typically 2–6 weeks, depending on the role and notice periods.

Who is the legal employer?2025-10-05T15:48:18+00:00

SA Konexion (Pty) Ltd, our South African entity, serves as the legal employer. You retain full control over workload, priorities, and day-to-day management.

Can the employee work from an office instead of home?2025-10-05T20:37:49+00:00

All our employees are home-based, giving you access to candidates across all major South African cities rather than being limited by location.

Is data secure?2025-10-05T20:38:25+00:00

Yes. All operations are governed by GDPR-aligned agreements, ensuring your data, systems, and confidential information are fully protected.

Why not hire directly?2025-10-05T20:38:46+00:00

Direct hiring means taking on payroll, tax, and compliance risks. We eliminate these burdens by acting as your Employer of Record, so you stay focused on your business.

Which roles are best suited?2025-10-05T20:39:13+00:00

Finance, administration, customer support, marketing, IT support, and other back-office functions. We’ll advise if a particular role isn’t a good fit.

Do I need to make overseas payments?2025-10-05T15:48:18+00:00

No, you’ll pay in UK currency to a UK bank.

What if the employee leaves?2025-10-05T20:37:49+00:00

We’ll find a replacement quickly. If this happens within the first 90 days, we replace them at no additional cost.

Are there cultural challenges?2025-10-05T20:38:25+00:00

Minimal. South Africans share UK business norms, work the same hours, and speak fluent English. We also support onboarding to ensure a smooth integration.

Are there any hidden fees?2025-10-05T20:38:46+00:00

No. Our pricing is fully transparent: a one-off setup fee, a recruitment fee, and a fixed monthly HR/payroll fee per employee. You decide salaries and benefits, and you cover equipment costs.

What about time zones?2025-10-05T20:39:13+00:00

South Africa is only one hour ahead of the UK during BST, and two hours ahead during GMT, ensuring near full working-day overlap.

What happens if I want to end the contract?2025-10-05T20:37:50+00:00

We handle all legal and compliance steps required under South African employment law. Notice periods are agreed in advance to protect both parties.

Do you help with onboarding?2025-10-05T20:38:25+00:00

Yes. We provide hands-on onboarding support, HR check-ins, and practical guidance to ensure your new hire integrates smoothly into your systems and culture.

How are salaries set?2025-10-05T20:38:46+00:00

We benchmark against local South African market rates, agree figures with you transparently, and ensure all pay structures are fair and competitive.

What if I’ve never managed a remote employee before?2025-10-05T20:39:13+00:00

We’ll guide you through every step — from recommended communication tools to best practices for managing remote teams effectively from day one.

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